Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, protect, and handle your personal information when you use our services.
Last Updated: December 2024
Our Commitment to Your Privacy
At Picture World Studio, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We comply with applicable data protection laws and regulations in Qatar and internationally. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us when using our services, as well as information automatically collected through your use of our website and services.
- •Personal identification information (name, email, phone number, address)
- •Photographs and images you provide for our services
- •Communication records and correspondence with our team
- •Website usage data and analytics information
- •Device information and IP addresses
- •Preferences and service customization details
2. How We Use Your Information
Your information is used to provide, maintain, and improve our services, communicate with you, and ensure the best possible customer experience.
- •Process and fulfill your service requests and orders
- •Communicate about your projects, appointments, and deliveries
- •Send important updates and service notifications
- •Improve our services based on your feedback and preferences
- •Personalize your experience with our studio
- •Maintain security and prevent fraud
- •Comply with legal obligations and resolve disputes
- •Send promotional materials (with your consent)
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- •Encrypted data transmission using SSL/TLS protocols
- •Secure storage systems with access controls
- •Regular security audits and vulnerability assessments
- •Employee training on data protection practices
- •Secure backup systems for data recovery
- •Limited access to personal information on a need-to-know basis
- •Physical security measures at our facilities
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances as outlined below.
- •With service providers who assist in our operations (shipping, cloud services)
- •When required by law or legal process
- •To protect our rights, property, or safety
- •With your explicit consent for specific purposes
- •In connection with a business transfer or merger
- •With professional advisors (lawyers, accountants) under confidentiality agreements
5. Your Rights & Choices
You have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
- •Access and review your personal information
- •Request corrections to inaccurate or incomplete data
- •Request deletion of your personal information (subject to legal requirements)
- •Opt-out of marketing communications at any time
- •Object to certain processing of your data
- •Request data portability in a structured format
- •Withdraw consent where processing is based on consent
- •Lodge a complaint with relevant data protection authorities
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior.
- •Essential cookies for website functionality
- •Analytics cookies to understand how visitors use our site
- •Preference cookies to remember your settings
- •Marketing cookies for targeted advertising (with consent)
- •You can control cookie preferences through your browser settings
- •Disabling cookies may affect website functionality
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- •Active customer data retained for the duration of our relationship
- •Transaction records kept for 7 years for tax and legal purposes
- •Marketing data retained until you opt-out
- •Website analytics data aggregated and anonymized after 24 months
- •Photographs and project files retained as per service agreements
- •Inactive accounts may be deleted after 3 years of inactivity
8. International Data Transfers
Your information may be transferred to and processed in countries other than Qatar. We ensure appropriate safeguards are in place for such transfers.
- •Data processed primarily in Qatar
- •Cloud services may involve international data transfers
- •Adequate protection measures for cross-border transfers
- •Compliance with international data protection standards
- •Third-party processors vetted for data protection compliance
9. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children without parental consent.
- •Parental consent required for services involving minors
- •Parents can request access to or deletion of their child's information
- •Special care taken with photographs involving children
- •Compliance with child protection regulations
10. Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes.
- •Policy updates posted on our website with revision date
- •Email notification for material changes (if you're a customer)
- •Continued use of services constitutes acceptance of updated policy
- •Previous versions available upon request
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
- •Third-party sites have their own privacy policies
- •We recommend reviewing their policies before providing information
- •Links provided for convenience, not endorsement
- •No control over third-party data practices
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer.
- •Email: info.pictureworld@gmail.com
- •Phone: +974 71591159
- •Address: Picture World Studio, Doha, Qatar
- •We respond to privacy inquiries within 30 days
Your Data, Your Rights
We believe in transparency and your right to control your personal information. If you have any questions about how we handle your data, want to exercise your privacy rights, or have concerns about our practices, please reach out to us.
